Processing time: Order verification, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer processes the orders, which takes an additional 2–4 days.

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. After processing and leaving the warehouse, domestic shipments usually take between 5 and 14 days to arrive at their destination but can take longer from time to time. If more than 30 days has surpassed, see our refund policy.